RETURN/EXCHANGE POLICY.
We are committed to making your shopping experience as enjoyable and hassle-free as possible. Please read through the following terms and conditions before making a purchase. By completing a purchase, you acknowledge and agree to these terms.
Cancellation and Refund
We offer cancellations and refunds via store credit according to our policies.
Exchange Procedure
Initiating an Exchange:
To initiate an exchange, please contact our customer service team at chiquedope@gmail.com with your order ID, size purchased, and size exchange requested within 7 days of receiving the item. We will respond within 24 hours.
Once we confirm the return/exchange, we will schedule a pickup within 1-3 business days. We typically receive the product within 6-7 days. Upon receipt, we will dispatch the exchanged product within 2-3 days if all conditions are met. If reverse pickup is not available at your location, you may self-ship the product(s) to us at the address below within 5 days of raising a return request. Please include your Order No. and Return ID on a piece of paper inside the packet.
Quality Check
All exchanges will undergo a quality check by our team. We reserve the right to decline an exchange if:
- The product(s) are returned after use.
- The product(s) are damaged.
- The product(s) are not in their original packaging.
- For exchanges due to personal preference or fit issues, a small fee of 150 Rupee applies. This ensures you receive the perfect product tailored to your satisfaction.
Exchange Limitations
- Exchanges are allowed for the same product for size only once.
- Exchanges are subject to availability. If the desired size is not in stock, we will issue a store credit.
For exchanges, please email us at chiquedope@gmail.com.
We are located at:
Sharp N India
A-60, Sector-8
Noida- 201301
Thank you for understanding and supporting our commitment to quality and service!